Privacy Policy

Last updated: September 2026

1. Overview

Bastaa AI ("Bastaa") respects the privacy of practice owners, staff, and patients. This policy describes what data we collect, how we use it, and the choices you have.

2. Information We Collect

We collect lead information (name, email, phone, practice details) submitted through forms, and operational data processed through the platform (call logs, appointment data, billing data) as directed by our clients.

3. How We Use Information

We use information to provide and improve the autonomous operating layer, send demo confirmations and ROI reports, communicate with clients, and ensure security and compliance.

4. Protected Health Information

PHI is handled under HIPAA-aligned controls and Business Associate Agreements. We do not sell PHI. Data is encrypted in transit and at rest using AES-256.

5. Data Sharing

We share data only with subprocessors necessary to deliver services (e.g., PMS providers per client direction), under contract and consistent with this policy. We do not sell personal data.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. Contact info@bastaa.ai with requests.

7. Contact

Privacy questions? Contact info@bastaa.ai.